Panasonic’s newly launched Ultimate Care Protection Warranty covers Toughbooks, Toughpads, and handheld Panasonic products and is a total game changer for customers. Introducing a truly unlimited warranty for damage, it is what we have all been waiting for.
The new warranty is ideal for anyone who works in the field including the full range of end users from EMS to fire and police departments, to home inspection businesses, and even those who offer enterprise-grade solutions. There’s no cap, and no out-of-warranty billing for accident damage during the term of cover, which means that no matter what, you have a reliable device that will operate properly for the full life of the warranty.
Previously, Panasonic’s best warranty coverage was Protection Plus that did compensate for accidental damage on Toughbooks, but with strict limitations. For instance, only major damage was covered, and only one claim was accepted during a 12-month period of time.
The new Ultimate Care package eliminates the limitations on the Protection Plus warranty enabling end users to claim as many times as they need to. The only things Panasonic won’t fix unconditionally relate to theft/loss, intentional acts, and damage caused by events beyond human control like hurricanes, tornadoes, flooding or fire. All other forms of hardware failure and damage are covered.
Key features of the Ultimate Care Protection Warranty include:
- Unlimited replacement of major sub-assembles and components
- Cover of cosmetic damage that might result in exposure of internal components
- Replacement of destroyed units with the same model and serial number
- Guarantee of annual unit failure rates
- Fast turnaround times
- Elimination of the need to take out a service budget to cover non-warranty repairs
All of this is valid during the standard warranty term as well as any additional extended warranty term purchased. There are three time-frame options: three, four, and five years.
Now there’s no need to be worried when you’re out in the field, no matter how dangerous the situation might be. Ultimate Care is the missing link to that unlimited accidental damage warranty you didn’t think was possible. When things go wrong – as they often do – your Panasonic mobile device will be covered for repairs or replacement of all major computer parts. And you won’t have to pay a cent.