Crews responding to medical emergencies, fires and any form of crisis or impending disaster need to act quickly and take appropriate action that will save lives. But they need dependable tools to be able to respond immediately and effectively, and to be able to communicate efficiently both with people on the scene and those who can provide critical information from elsewhere, as well as dispatchers.
While there is a huge selection of mobile devices on the market, emergency medical service (EMS) and fire crews need rugged, reliable mobile computing solutions that can be used in the field. With this in mind, Panasonic has engineered powerful rugged Toughbooks and Toughpads that enable fire and EMS workers to respond quickly and get immediate remote access to all the critical data they need.
The Panasonic Toughbook 19 and Toughbook 31 are both ideal options for firefighters and EMS crews because they incorporate drop shock protection and are designed to withstand weather extremes including humidity and moisture. They can be mounted to front of vehicles without the risk of losing time-sensitive data due to hardware damage, even when travelling over bumpy terrain. Because they feature screens with anti-reflective and anti-glare treatments, bright sunlight doesn’t negatively affect the viewing capabilities of the devices. The brightness of the display can be reduced quickly at night, and used with a backlit keyboard to ensure typing is accurate.
Both these Toughbook models run on an Intel Core i5 vPro Processor that has an optional 3G or 4G LTE mobile broadband. This means that first responders are able to get real-time access to all kinds of critical information including street maps, co-ordinates, and data (including medical histories) that relate to patients and those affected by the crisis at hand.
Toughpads are also invaluable tools for EMS and fire personnel, because, like Toughbooks, they are durable and dependable, and they enable those using them to respond quickly and make critical decisions that can save lives.
Like Toughbooks, Toughpad tablets are engineered for use in harsh, unstable environments, including structures that may not be safe. Used with electronic patient care reporting (ePCR) they become a hugely versatile tool that maximizes pre-hospital care for patients and helps to make the entire process seamless and ultra-efficient. They are also ideal for collecting personal information and other data.
What EMS and Fire Crews Need From Mobile Devices
When fire departments and EMS agencies and organizations choose mobile devices for their staff members, they aim for the best possible solution. Issues and functionality they will typically check for include:
- Durability of the device
- GPS tracking
- Accessibility and ease of use
- Security and online privacy
- Response and performance
- The ability for the device to be custom configured
- Connectivity and potential integration with ePCR and computer-aided dispatch (CAD) software
- Available support
Panasonic Toughbooks and Toughpads meet all these requirements, making them top tools in life and death situations.
Standard laptops cannot endure the kind of smoke and debris that is common during fires. But Panasonic Toughbooks and Toughpads are, in one word, tough. Designed for use on the move and in harsh conditions, they meet military standards and are ideal for EMS workers and fire fighters. They have been tested against stringent benchmarks to ensure they will withstand extreme conditions including water and moisture, high and low temperatures, humidity, vibration, and blowing dust and sand.
While it is common for laptops and other devices to have GPS functionality, EMS and fire workers have an added advantage when the GPS is integrated with CAD and ePCR software.
Accessibility and Ease of Use
Designed for mobile use, Toughbooks and Toughpads are both accessible and easy to use, no matter how fast crews are moving, or how rough the ride is. The rugged design of these mobile devices sets them apart from those made by competitors.
Security and Privacy
This is of particular importance to EMS workers who are dealing with medical information that is confidential and needs to remain safe and secure all the time.
Panasonic Toughbooks are trusted by leading hospitals, because they can store and transmit patient information safely. They work with a trusted platform module using a security chip that authenticates passwords, digital certificates and encryption keys. Additionally, they incorporate theft protection and a fingerprint scanner, and are FIPS 140 compliant.
Response and Performance
Both fire and EMS personnel need quick, reliable access to the best emergency and communication technology, including access to information and data via cellular networks. When they are in the field they need to be in constant contact with other team members and the dispatchers.
Emergency workers in the field need mobile devices with high performance dual processors that will facilitate multitasking and the efficient execution of various programs used, but these should use minimal power because of the time they often have to spend in the field. Expandable memory speeds up processing time, which is crucial in most emergencies. They also need mobile devices with batteries that will last.
Since all EMS and fire departments have their own policies and ways of operating, custom configuration is extremely important.
Connectivity and Integration Issues
CAD and ePCR software has become an essential tool for EMS and fire personnel, effectively cutting down time spent on paperwork. CAD software manages resources, speeding up processes and prioritizing calls, amongst other things. ePCR software is focused at patient care reporting and helps to get quick access to medical and treatment information. The two may be integrated, which is an additional advantage.
Support For Toughbooks and Toughpads
Panasonic provides exemplary support for both Toughbooks and Toughpads, including access to certified technicians who are available to perform on-site services. In addition to this, the failure rate of Panasonic’s “tough tools” is incredibly low, with Toughbooks in general recording a 2.4 percent annual failure rate compared to the accepted industry failure rate for generic laptops of 15 percent.
So if you’re looking for the best mobile devices for EMS and fire workers who constantly face life and death situations, look no further than Toughbooks and Toughpads.