Case studies show that an increasing number of United States fire and rescue teams in different parts of the country are using rugged Panasonic fire and EMS Toughbooks and Toughpads.
Furthermore, authorities state that rugged Panasonic Toughbooks/Toughpads have enabled them to revolutionize the way they respond to emergencies, and improve patient care and efficiency beyond their imagination.
Case Studies Highlight Value of Fire and EMS Toughbooks
Houston in Texas is the fourth largest city in the USA, and it’s emergency services respond to more than 800,000 x 911 calls every year. Historically though, the problem has been that a large percentage of these calls are not emergencies, and can be dealt with other healthcare providers within a longer frametime.
It was this challenge that prompted the Houston Fire Department to implement a new, highly innovative system utilizing rugged Panasonic Toughbooks/Toughpads on a wireless network. What this enables the paramedics to do is to consult with physicians in a virtual world, to get a professional evaluation before deciding that emergency care is actually not required.
The results of the Houston experiment have been hugely successful. The case history found that in 80 percent of the cases in which it had been utilized, unnecessary, costly ambulance trips and ER visits were avoided.
Indianapolis, the capital of the State of Indiana, is the 12th largest US city and the local fire department employs more than 1,200 people. This makes it critical to find the most efficient ways to keep workers connected and productive.
Like all other fire and rescue operations, the Indianapolis Fire Department historically used pens and paper to run their administrative system. While an IT manager was employed nearly three decades ago, it was only relatively recently that rugged Panasonic Toughbooks/Toughpads were introduced to the organization to increase mobility and improve efficiency.
Interestingly, the Indianapolis Fire Department tried a different brand prior to committing to Panasonic’s fire and EMS Toughbooks and Toughpad tablets. Generally these were too heavy and they couldn’t cope with the demands of the job.
Perhaps ironically they also found that semi-rugged fire and EMS Toughbooks would do the job, rather than fully rugged laptops, and the fire department now uses Toughbook 53 models to do the job.
Fire and rescue teams in Dallas, Texas answer more than 100,000 emergency calls every year, constantly dealing with situations involving life and death scenarios. However paramedics found they were seriously slowed down by paperwork because they had to fill out forms and make notes that then had to be laboriously entered into a computer system after they returned to headquarters.
This challenge prompted the Dallas EMT Fire Department to install an electronic reporting system for patient care that utilizes Toughbook 31 laptops. These fire and EMS Toughbooks save time because data is entered immediately, without the need for hand-written notes. This also reduces human error and increases accuracy.
The new system puts the full spectrum of medical information at the fingertips of all 530 paramedics in the department, enabling them to deliver care faster. It also gives them quicker access to vital information relating to their patients.
- Las Vegas
Las Vegas in Nevada is the entertainment (and gambling) capital of the world, and in addition to protecting the many permanent residents in the city, Last Vegas fire and rescue personnel are tasked with protecting a huge number of visitors too. Historically responders were limited to external wireless modems to access critical information. This commonly led to connectivity issues, and so the Las Vegas Fire & Rescue Department decided to equip vehicles with Panasonic fire and EMS Toughbooks and use a wireless network instead. This decision has resulted in “a huge improvement,” according to those in charge.
More specifically, the Las Vegas first responders have been given the Toughbook 30 which is a fully rugged device proven in the EMS/fire environment.
Even though temperatures inside fire and rescue vehicles rise above 120 degrees F, the Las Vegas case study states that none of their fire and EMS Toughbooks has been affected by the intense heat. Ultimately, they say the solution has been “highly reliable” and enables all those involved to work smarter and faster.
- Castle Rock
Castle Rock Fire & Rescue Department in Colorado found its pen and paper system was so outdated both time and data were being lost. The challenge they identified was the need to enable first responders to update information about patients in real time, and eliminate the need to write and transcribe during emergencies.
The initial choice of Castle Rock was the fully rugged Toughbook 28, but they recently upgraded their fire and EMS Toughbooks and now use the Toughbook 31.These are customized for the department with fully integrated software.
Like the other fire and rescue departments, Castle Rock has found that an enormous amount of time could be saved by cutting down on paperwork. Furthermore, no computers have failed, and no patient data has been lost in more than eight years.
If you and your EMS/fire department are looking for new or refurbished Panasonic rugged Toughbooks/Toughpads, Atlanta-based Mooring Tech, Inc can help. You can customize your own solution today and we’ll ship it to you before you can say Panasonic!